Your Data. Handled With Purpose.

This policy applies when you visit our corporate website, submit an enquiry, contact our sales or support teams, discuss a potential project or partnership, apply for a role, attend a Malayan business event, or otherwise communicate with us in a professional or commercial context.

It does not replace a product-specific, employee-specific, customer-specific, or other specialised privacy notice where a separate notice is provided for that relationship.

The personal data we process depends on how you interact with us. It may include the following categories:

We may collect personal data:

• directly from you through website forms, email, telephone calls, meetings, applications, or other communications;
• through your organisation or authorised representatives in connection with a business relationship;
• automatically through website technologies, server logs, cookies, or similar tools where these are used; and
• from lawful public or business sources, or from third parties who are authorised to provide the information.

We may process personal data for purposes connected with our business and your interaction with us, including to:

• respond to enquiries, requests, proposals, demonstrations, support matters, and partnership discussions;
• evaluate, establish, manage, and administer business relationships, projects, agreements, and accounts;
• provide, maintain, secure, support, and improve our services, systems, and website;
• communicate operational, service, administrative, or security information;
• manage recruitment and employment enquiries;
• send relevant marketing or business communications where permitted and consistent with your preferences;
• protect our systems, users, business operations, legal rights, and legitimate interests; and
• comply with applicable legal, regulatory, accounting, audit, tax, or other obligations.

We do not disclose personal data indiscriminately. Where necessary and permitted, personal data may be disclosed to:

• technology, hosting, communications, professional, operational, or other service providers acting for or supporting Malayan;
• professional advisers such as auditors, accountants, insurers, or legal advisers;
• business counterparties where disclosure is necessary for a relevant project, proposal, transaction, or relationship;
• regulators, law-enforcement bodies, public authorities, courts, or other persons where required or permitted by law; and
• other persons where you have authorised the disclosure or where another lawful basis applies.

Our website may use cookies, server logs, or similar technologies to support website operation, security, preferences, performance, or analytics. The technologies used may change as the website evolves.

Where choices are required for non-essential technologies, we will provide appropriate controls or information. You may also be able to manage cookies through your browser settings, although disabling certain technologies may affect website functionality.

Some technology or service providers used in connection with our business may process or store information outside Malaysia. Where personal data is transferred across borders, we will take steps appropriate to the circumstances and applicable law to protect the data and manage the transfer.

We take reasonable administrative, technical, and organisational measures designed to protect personal data under our control against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

No website, transmission method, or information system can be guaranteed to be completely secure. If we become aware of a personal data incident, we will assess and respond to it in accordance with applicable requirements.

We retain personal data for as long as reasonably necessary for the purpose for which it was collected, to maintain relevant business records, to resolve disputes or enquiries, and to satisfy legal, regulatory, contractual, accounting, security, or operational requirements.

When personal data is no longer reasonably required, we will take appropriate steps to delete, anonymise, or otherwise dispose of it in accordance with our applicable processes and obligations.

Subject to applicable law and any relevant exceptions, you may have rights relating to the personal data we hold about you. These include:

Additional rights may apply as data protection law develops or where another applicable law provides further protections.

Our website may contain links to third-party websites, platforms, or services. Their privacy practices are governed by their own notices and terms. We encourage you to review those notices before providing personal data to a third party.

We may update this Privacy Policy from time to time to reflect changes to our website, services, data practices, technology, or applicable requirements. The “Last updated” date at the top of this page indicates when this policy was most recently revised.

If you have a question about this policy, want to exercise an applicable data-protection right, or have a concern about how your personal data has been handled, contact Malayan Tech Labs using the details below.